Tuesday May 13, 2025

EP2509A | Hi-Tech and High-Touch: How I Lead My Awesome Team

How Does a People-First IT Leader Succeed in a Field That Values Sameness? 

As Chief Technology Officer for the world’s largest network of leading orthodontists, Jenni Doyle’s motto is “one size fits one.” Where most IT pros take a cookie-cutter approach to tech, Jenni and her team put people first. 

From writing her first computer program at age 12 to now leading as one of the few female CTOs, Jenni’s boundary-pushing mentality has shaped her vision for collaborative and relational IT. Tune in to hear:

📞 How IT can go beyond troubleshooting to become consultants
👀 When noticing matters 
🌱 Why we're obligated to help people grow 

Whether you’re tech-savvy or filming an accidental Facebook Live as we speak, you'll glean golden leadership insights from this episode!

HIGHLIGHTS:

  1. Meet Jenni Doyle – Fun Q/A (00:00:42)
  2. Jenny’s Journey to Smile Doctors (00:08:21)
  3. Leadership in a Male-Dominated Field (00:20:32)
  4. Innovations in Patient Care Technology (00:30:13)
  5. Enhancing the Patient Experience (00:37:49)
  6. The Importance of Information Security (00:40:19)
  7. Leveraging Data for Better Outcomes (00:44:26)

MORE INFO:

Smile Doctors opportunities: https://smiledoctorspartners.com/ 

Email Jenni Doyle: jenni.doyle@smiledoctors.com

Email Dr. Scott Law: scott.law@smiledoctors.com

 

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